We want you to be completely satisfied with your Dream Magnet purchase. Our 7-day return policy ensures your peace of mind.
Email returns@dreammagnet.in with your Order ID, reason for return, and clear photos of the item within 7 days of delivery.
Our team reviews your request within 24 hours. If approved, you will receive a return label and packing instructions by email.
Pack the item in its original packaging (or equivalent protective packaging). Drop it at the nearest courier centre â we cover the return shipping cost.
Once received, our quality team inspects the returned item within 2 business days.
If the return is approved, refund is processed within 5-7 business days to your original payment method.
We are happy to exchange items for a different size or variant if available. Contact us within 7 days of delivery with your order details. Exchanges are processed within 5-7 business days after receiving the original item.
If the replacement item has a higher value, you will be asked to pay the difference. If lower, we will refund the difference within 5-7 business days.
Our support team is available 6 days a week to assist you.